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The first journal to examine a radical business process that is revolutionizing established practice and performance.
Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.
The journal is designed as both a study of techniques and a practical manual, so that companies acquire important background knowledge as well as the information they need to instigate their own benchmarking programme. Its content is overseen and written by a distinguished international editorial board and demonstrates a broad understanding of all the issues involved.
Benchmarking is available as part of an online subscription to the Emerald Operations, Logistics & Quality eJournals Collection. For more information, please email email@example.com or visit the Emerald Operations, Logistics & Quality eJournals Collection page.
This journal is a member of and subscribes to the
principles of the Committee on Publication Ethics.